Privacy Policy of ISRAEL MY WAY
We, ISRAEL MY WAY LTD. (Company No. 51-4553718), located at 22 Ha’ashlag Street, Haifa, Israel, email: inquiries@israelmyway.co.il, telephone: +972-77-3005717, are engaged in the following activities:
(1) Planning customized tours tailored to our clients; and
(2) Implementing these tours by contacting various third parties, such as tour guides, tourist sites, adventure activity providers, hotels, restaurants, transportation companies, drivers, and other service providers in the fields of tourism, recreation, entertainment, and leisure, as well as payment processors, banks, and accounting services (together, “Suppliers”).
(Together, activities (1) and (2) shall be referred to as “the Services”.)
Before we provide our Services, and since we are about to receive personal information from you which will be stored and processed in our database, we wish to fulfill our legal duty to inform you as follows:
1. The Information
The information we may request from you for the purpose of providing our Services includes:
- Name
- Address
- Telephone number
- Dates or period of the tour
- How you found out about us
- Passport details and a copy of your passport
- Credit card number, expiry date, and CVV
- Bank account details and other payment information
- Who will be traveling with you, their age, and relation to you
- Previous enquiries you made
- Previous visits to Israel – dates and itinerary
- Dietary preferences
- Allergies
- Consumer preferences
- Religion
- Profession
- Hobbies and areas of interest
- Preferred types of activities and guidance
- Health issues and other limitations and/or restrictions affecting your participation in the tour
- Any other information that you consider relevant to help us plan your tour
(Hereinafter: “Booking Information”.)
Additional information we may request is intended to improve, market, and develop our Services in the future. This may include:
- Photographs of you taken during a tour arranged by us
- Feedback you have provided regarding the tour arranged by us
- Your social media posts about the tour arranged by us
- Your contact details for our future newsletters and marketing communications
- Data collected through monitoring of your activity on our website and social media pages, such as your IP address, pages visited, duration of visits, and engagement with our online publications
(Hereinafter: “Marketing Information”.)
(The Booking Information and the Marketing Information shall be referred to collectively as the “Information”.)
2. Voluntary Provision of Information
You are under no legal obligation to provide us with the Information. Providing such Information is entirely voluntary and subject to your consent.
However, please note that without the Booking Information, we will be unable to provide you with our Services.
3. Purpose of Collecting the Information
The Information is collected for the following purposes:
3.1. To provide you with The Services that match your needs, preferences, and personal choices, in line with the options we can offer.
3.2. To contact you regarding the fulfillment of your order.
3.3. To update you and inform you about our future services (“Advertising about us”).
3.4. To promote, market, and develop our Services for current and future clients.
4. Controller of the Information
We are the data controllers of the Information, meaning that we determine the purposes and means for processing the Information as detailed above.
5. Recipients of the Information
5.1. The Booking Information will be shared with Suppliers who execute the tour plan and Suppliers who enable us to receive payment for planning and producing the tour.
5.2. The Marketing Information may be shared with Suppliers assisting us in promoting, advertising, or distributing our Services.
5.3. Accordingly, the Information may be transferred to various third parties of different types.
5.4. We cannot practically guarantee the degree of care or security measures such third parties apply to the Information.
5.5. If a competent authority lawfully requests access to the Information, we will comply and provide it.
6. Your Right to Access the Information
If you wish to review the Information held about you, please follow these steps:
6.1. Submit a written request including your full name, passport number, address, reason for believing we hold information about you, date, and your signature.
6.2. Send your signed request to us via email.
After receiving your signed request, we will send you a copy of the Information by email
7. Your Right to Correct the Information
If, upon reviewing the Information held in our databases about you, you find that it is incorrect, incomplete, unclear, or outdated, you may submit a written request to correct or delete it from our database.
We will correct or delete the Information as requested, unless we are legally obligated to retain it.
8. Your Right to Withdraw Consent to Receive Advertising
You may at any time withdraw your consent to receive Advertising about us by sending us an email. We will then cease to send such communications.
9. Retention Period of the Information
We do not retain your personal data longer than necessary.
Accordingly, the Information will be stored online for eight (8) years, and thereafter will be kept offline, on a secure portable device or in printed form, for the purpose of enabling us to serve you efficiently should you request future services.
10. Limitations of Data Security
Although we take data security measures as required by law, such measures cannot ensure absolute protection against unauthorized access, breaches, or misuse of the Information.
By providing the Information, you acknowledge and accept the risks inherent in transferring data and irrevocably agree that we shall not be held liable for any damage caused to you as a result of unauthorized access or data leakage.
11. Changes to this Policy
We may update this Privacy Policy from time to time for regulatory, business, or other reasons.
When such changes occur, we will post a notice on our website indicating that the Privacy Policy has been updated.
The notice will remain posted for seven (7) days following the update. Last update: October 9, 2025 – Haifa, Israel
Last update: October 9, 2025 – Haifa, Israel
